Most Asked Questions

RKC OPERATIONAL HOURS:

Both RKC services are available for Before School Care and After School Care hours, as well as occasional care such as pupil free days. During school holidays vacation care RKC is running from Lathlain Primary School (assembly area).

VACATION CARE

Cancelling days for vacation care can only be done 2 weeks prior vacation care starting or full fee will be charged. The reason for this is we have to prepay incursions and excursions which don't have a refund policy and we must organise staffing for pre-vacation care.

If you will be making bookings it is compulsory that you fill in the consent form found on the last page of the school holiday program.

To request a vacation care program please email admin@rkcwa.com.au

REDUCING/CANCELLING CARE AT RKC FOR BEFORE AND AFTER SCHOOL CARE

If you need to terminate or reduce your child's days then you must give two weeks' notice in writing by email to admin@rkcwa.com.au. If notice is not given then two weeks full fee will be charged.

INVOICES

Invoices are emailed weekly after your child has attended RKC. All RKC invoices are due within 7 days. Invoices that are overdue more than 21 days will incur a $15 late fee which will be added to your account.

Statements/invoices can be viewed at any time by logging on to your Xplor parent portal at XPLOR

RKC CONTACT NUMBER

If you are running late in picking up your children, for feedback about your child, or to notify of any absences please call or text the coordinators of the services directly. For the coordinator of the Lathlain service please contact 0457 193 903, and for the coordinator of Victoria Park please contact 0477 299 808. Out of courtesy please do contact coordinators about any absences from school so this does not result in late arrivals to RKC.

TESTIMONIALS

We have received some wonderful letters from parents that we had uploaded to our website. If you would like to take few minutes to write up a letter we would be very grateful.

We would also like you to give us some feedback on our website as we are in the process of giving it a facelift.

LINKING FAMILIES TO OUR SERVICE

Please feel free to contribute any photos you may have of your child on holidays or at special celebratory events that you can share with our wider family at RKC, these photos will go into your child's observation books.

SPARE HATS: SUN SAFETY

We believe it is important that children DON'T SHARE HATS so please provide a spare hat for your child so we can keep at RKC. We will label it and wash it regularly.

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